Our Mission & Values

Mission

TWN exists to help communities own their technology. We design, build, and document systems that centre humans, respect Country, and leave organisations more capable than we found them.

Core Values

1. Quiet Excellence

We let the work speak. Delivery, documentation, and steady follow-through matter more than spectacle.

2. Human First, Always

Every project starts with people: their needs, constraints, and care obligations. Automation supports them — it never erases them.

3. Open by Default

We share our thinking, code, and playbooks whenever it's safe to do so. Openness builds trust, invites scrutiny, and grows collective knowledge.

4. Place Matters

We honour lutruwita/Tasmania and every community we serve. Local context shapes decisions about data, infrastructure, and who benefits.

5. Documentation is Care

We write things down so others can act with confidence. Plans, risks, and learnings live in shared spaces, not individual heads.

6. Stewardship Over Extraction

We choose solutions that minimise environmental impact, respect budgets, and leave capacity within the organisation. Long-term ownership beats short-term wins.

7. Evidence Before Ego

We test assumptions, publish results, and change course when data or community feedback demands it.

How These Values Guide Us

• Hiring: We look for collaborators who listen well, stay composed under pressure, and communicate clearly.
• Delivery: Every engagement includes accessible documentation, handover sessions, and follow-up support.
• Technology Choices: We favour open-source tools, transparent architectures, and infrastructure clients can manage without us.
• Community Engagement: We build with partners, not for them, and we show up for the long haul.

Next up: learn about our Work Culture & Environment.