Work Culture & Environment

Our Remote-First Philosophy

TWN operates as a fully distributed team. We believe that great work can happen anywhere, and our culture is built around:

• Asynchronous communication as the default
• Flexible working hours that respect different time zones
• Regular virtual coffee chats to maintain personal connections
• Quarterly in-person meetups when possible

Communication Principles

Transparency

• All non-sensitive information is shared openly
• Regular company updates keep everyone informed
• Project decisions are documented and accessible
• We practice "default to open" communication

Respect for Deep Work

• We minimize unnecessary meetings
• Async updates are preferred over sync check-ins
• "Focus time" blocks are respected
• Interruptions are kept to essential matters only

Constructive Feedback

• Regular peer reviews and retrospectives
• Growth-oriented conversations
• Safe spaces for difficult discussions
• Recognition of achievements, big and small

Work-Life Balance

Flexible Schedules

• Core collaboration hours: 10 AM - 2 PM EST
• Flexible start and end times
• Time off when you need it (within reason)
• Mental health days are encouraged

Boundaries

• Right to disconnect after hours
• No expectation of immediate responses to non-urgent messages
• Respect for different working styles and preferences
• Support for family and personal commitments

Professional Development

• Annual learning budget for courses, conferences, and books
• Conference speaking opportunities
• Internal knowledge sharing sessions
• Mentorship programs

Team Dynamics

Decision Making

• Consensus building for major decisions
• Individual ownership for implementation details
• Transparent escalation process
• Data-driven approaches when possible

Conflict Resolution

• Address issues early and directly
• Mediation resources available
• Focus on solutions, not blame
• Learn from conflicts to prevent recurrence

Want to understand our technical approach? Continue to Technical Philosophy.